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India Protocol

What is the India Protocol?

The India Protocol is an advanced, innovative and hugely successful safeguarding system that targets lone females within the night time economy environment.


Utilising a tried and tested approach, ascertain and assist method, the India Protocol has comprehensively increased the safety and security of lone females in Cheltenham's night time economy during our operational hours.


Created by Terry Howard the founder of Cheltenham Guardians after the rape and murder of India Eve Chipchase in 2016, the India Protocol is the core mission of the organisation.


Quite often an individual in distress within a night time economy environment will not approach door security, the police or indeed anybody else for assistance due to embarrassment or poor judgment due to intoxication. The India Protocol circumnavigates this problem by proactive and targeted engagement.


Approximately 4 out of every 10 India Protocol contacts we make results in further interaction or intervention by our officers.


We are fully committed to seeing the India Protocol rolled out in night time economies throughout the United Kingdom.

India Eve Chipchase
India Eve Chipchase

India's legacy in Cheltenham

"The rape and murder of India Chipchase hit me hard. There were many opportunities to identify India was in need of assistance that fateful night in January 2016 yet she was largely ignored. India was failed and her life was extinguished as a consequence.


"The only person that was paying India any attention was the sexual predator that raped and murdered her.


"I have seen thousands of young people leave clubs at various times in the early morning and in various states of intoxication. Most get home under their own steam and in the company of friends. On occasion some young people get left behind, on their own and bereft of sound judgment. It is at this point that Cheltenham Guardians will interact with them. We will not wait until we are approached and asked for assistance, we will proactively engage with them in order to ascertain their status.


"There are many components that operate within the night time economy and each has a responsibility to ensure that patrons are safe. The safety and security of night time economy patrons must be an absolute priority and not an afterthought.


"I have instructed the Cheltenham Guardians to prioritise above all else the safety and security of lone females within the night time economy environment. This is the India Protocol. This is the core mission of the Cheltenham Guardians Integrated Urban Safeguarding Team."


Terry Howard

Terry Howard
Terry Howard

India Protocol Intervention

A rare video insight into the India Protocol at work. Our team became aware of a distressed and intoxicated female who was with a male unknown to her. What you will see in the video is a typical India Protocol intervention and extraction. We respond quickly and decisively to any situation where there is an imbalance of power or the risk of harm. The female in the video was reunited with friends and returned home safely. There is no implication of any wrongdoing by any party in this video. 

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