about cheltenham guardians

Cheltenham Guardians are a team of welfare officers providing dynamic and advanced emergency safeguarding and welfare services in Cheltenham every Saturday night between 10pm and 7am.

We work closely with our strategic partners Gloucestershire Constabulary, Cheltenham Borough Council and Cheltenham Safe as part of a wider and structured response to Cheltenham's vibrant award winning night time economy.

The service we provide is reliant upon a small but effective team of 12 specialist volunteers who give their time freely in the service of others.

We utilise a rapid response ambulance that is fully kitted out to accommodate the needs and requirements of service users in Cheltenham's night time economy. Exempt from Traffic Regulation Orders (TRO's) in the town centre, our vehicle can traverse pedestrianised areas in order to reach incidents quickly and safely.

Founded in 2015 by Terry Howard the organisation has witnessed a meteoric rise in capabilities and success and is now an essential Cheltenham emergency service.

In November 2016 our work was showcased to a global audience after an interaction with a service user went viral on social media, followed by print and TV media around the world. 

We are currently helping to establish a Guardian mission in Northampton, the home town of India Eve Chipchase whom our India Protocol is named in memory of.

We maintain high profile social media platforms in order to keep the community up-to-date with what we do. Check us out on Facebook at

India Protocol

The India Protocol is a common sense advanced safeguarding system that has comprehensively increased the safety and security of lone females in Cheltenham's night time economy. 

Created by Terry Howard the founder of Cheltenham Guardians after the rape and murder of India Eve Chipchase in 2016, the India Protocol is the primary function and focus of the organisation.

Find out more


"We are very grateful for the actions of your team and are hugely supportive of the work you do week in week out, in the dark hours"

Detective Chief Inspector

Gloucestershire Constabulary

"Cheltenham Guardians take supporting the community and the police to another level"

Assistant Chief Constable Julian Moss

Gloucestershire Constabulary

"Your efforts to help those in need every weekend are remarkable. The motivation you have to keep doing this is incredible"


Gloucestershire Constabulary

"Not all heroes wear capes. Some are British civil servants like the Cheltenham Guardians"

ABC Action News Florida

"I wanted to say a massive thank you for the amazing support of your team. We were super impressed at their positive support, personal touch, warming spirit and amazing help"

Liv Garfield

Chief Executive, Severn Trent Plc

"You made the difference tonight, you do every time you are out. Our crews are thankful you are out there knowing that they can count on your support"

South Western Ambulance Service

Our Partners