We are cheltenham guardians

Rewriting the rules of Night Time Economy safeguarding

The award winning Cheltenham Guardians Community Emergency Response Team (CERT) is recognised as one of the most successful and innovative night time economy (NTE) care providers in the United Kingdom. Our trained volunteers have extensive wide-remit capabilities ensuring that we can comprehensively deal with most situations faced in the night time economy environment, from simple signposting and low level assistance to serious emergency safeguarding events.


Whilst safeguarding is our primary focus, our team is also kitted out with life saving medical equipment such as an automated external defibrillator (AED) and major trauma and burns kits.


Sharing a radio link with the police, CCTV operators, taxi marshals and venues we are well placed to respond quickly to any situation that requires our attendance or intervention. We benefit from an exemption to the Gloucestershire County Council traffic regulation order in the town centre meaning that our response vehicle can traverse pedestrianised areas in order to reach our destination quickly and safely.


Working with Gloucestershire Constabulary and Cheltenham Borough Council, Cheltenham Guardians CERT are committed to a combined statutory and third sector multi-agency response to Cheltenham's night time economy.

Advanced safeguarding and welfare

Our core mission the India Protocol is the most proactive and effective NTE lone female safeguarding initiative in the United Kingdom. This established and proven system is responsible for reducing the risk of harm on a Saturday night. We are committed to seeing  the India Protocol adopted in every night time economy in the country.

Emergency services support

As first responders we work closely with the emergency services. Our volunteers provide valuable support to our blue light colleagues. Our solid working relationship with frontline police officers and ambulance crews ensures a more comprehensive and joined up approach to the night time economy policing and care response.  Service users are signposted to Cheltenham Guardians by both the police and the ambulance service.

Who are you? Preventing Sexual Violence

Being an ethical bystander is all about doing little things, long before we get to the point of harm. Sexual violence can have an enormous impact on people’s lives – not just the victims, but their families, partners and friends. This video asks us to consider “Who am I” and what would I do? It offers ideas about actions we can all take which will help keep everyone safe. 


It’s not about being a hero or putting yourself at risk, but it is about preventing sexual violence.

Our Partners

Support the team

Your support and contributions will help us to keep young adults in Cheltenham safe.

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Contact Us

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