We are cheltenham guardians

Rewriting the rules of Night Time Economy safeguarding

The award winning Cheltenham Guardians Community Emergency Response Team (CERT) is recognised as one of the most successful, innovative and dynamic night time economy (NTE) care providers in the United Kingdom. Our experienced volunteer welfare officers have extensive wide-remit capabilities ensuring that we can comprehensively deal with most situations faced in the night time economy environment. From simple signposting and low level assistance to serious emergency safeguarding events, Cheltenham Guardians CERT are the 'go to' safeguarding and emergency care provider in Cheltenham.

India Protocol

Our core mission the India Protocol is the most proactive and effective lone female safeguarding initiative within a night time economy environment in the United Kingdom. This established and proven system is responsible for reducing the risk of harm on a Saturday night. The India Protocol is named and operated in memory of India Eve Chipchase, a young lady raped and murdered in Northampton in January 2016. Working closely with the Chipchase family we are committed to seeing  the India Protocol adopted in every night time economy in the country.

Emergency services support

As first responders we work closely with the emergency services. Our volunteers provide valuable support to our blue light colleagues. Our solid working relationship with frontline police officers and ambulance crews ensures a more comprehensive and joined up approach to the night time economy policing and care response.  Service users are signposted to Cheltenham Guardians by both the police and the ambulance service.

Who are you? Preventing Sexual Violence

Being an ethical bystander is all about doing little things, long before we get to the point of harm. Sexual violence can have an enormous impact on people’s lives – not just the victims, but their families, partners and friends. This video asks us to consider “Who am I” and what would I do? It offers ideas about actions we can all take which will help keep everyone safe. 


It’s not about being a hero or putting yourself at risk, but it is about preventing sexual violence.

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