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Dynamic delivery of emergency and advanced welfare and safeguarding services by the award winning Cheltenham Guardians

Guardian Strong

Welcome to the website of the award winning Cheltenham Guardians Integrated Urban Safeguarding Team. We are one of the United Kingdom's most successful third sector specialist care providers delivering dynamic, pioneering and robust safeguarding and welfare services into Cheltenham's vibrant night time economy.


Founded by Terry Howard in 2014 the Cheltenham Guardians Integrated Urban Safeguarding Team is a private philanthropic initiative in partnership with Gloucestershire Constabulary, Cheltenham Borough Council and Cheltenham Safe.

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We are Cheltenham's number one trusted provider of emergency safeguarding and welfare services in Cheltenham's night time economy. Often dealing with medium and high risk incidents and individuals our team delivers robust and innovative care solutions in fluid and testing environments. The Cheltenham Guardians team is widely recognised as a beacon of excellent practice, accomplishment and a sector leader.

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Our unique and dynamic service delivery has rewritten the rules of night time economy care in Cheltenham and has caught the attention of service providers across the globe. We provide advice and support to law enforcement agencies, local government and care providers in the United Kingdom, Europe and the United States of America.

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We work closely with the police and the ambulance service in Cheltenham's night time economy providing support as and when requested. Intervention by Cheltenham Guardians in incidents often negates the requirement for emergency services attendance and keeps the statutory emergency services free to attend other jobs. 

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Our work in Cheltenham's night time economy has saved the South Western Ambulance Service NHS Foundation Trust in Gloucestershire an estimated £286,000 over the past 5 years. The wider savings to the NHS, police, criminal justice system and the community are estimated to be around £1million.

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 Utilising a modern liveried rapid response vehicle we can respond to incidents and emergencies across the town centre within 3 minutes. We benefit from an exemption to town centre traffic regulation orders so that we may traverse pedestrianised areas too. 

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Our rapid response vehicle is equipped with a large multiple casualty emergency first aid kit including a critical bleed kit, trauma kit, burns kit and a state-of-the-art fully automated external defibrillator (AED). From a swollen ankle to a cardiac arrest we're ready.

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We are very proactive in the response to Cheltenham's busy night time economy and continue to push the boundaries of innovation and robust care. Today's modern response to night time economy care is driven and dynamic in partnership with the emergency services, the local authority and strategic community partners.

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The India Protocol - the safeguarding of lone females in the night time economy environment is our core mission and the most innovative and successful lone female safeguarding system in the United Kingdom today. The India Protocol is operated in memory of India Eve Chipchase, tragically taken in 2016.

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Our work in Cheltenham's night time economy has been recognised by two Breeze Local Heroes Awards, these being the Charity Champion award and the Outstanding Bravery award, voted for by the community. Recognition and support from the Cheltenham community we proudly serve drives us to exceed expectations for the benefit of our service users.

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